Our Services & Solutions in Uganda

As a leading financial services provider in Uganda, we take pride in creating a financially secure future for our members and customers. Customer centricity and value addition is central to our over-aching business strategy.

We believe that our innovative approach sets us apart in providing solutions that not only meet global standards but also are tailored to our local needs.

Our services and solutions fall into three categories;

  • Actuarial Services—Insurance and Employee Benefits Consulting.
  • Administration Services—Retirement Fund administration and retirement solutions.
  • Consultants—Financial Planning, HMO & Wellness Solutions and Corporate General Insurance.

Actuarial Services

Zamara offers a comprehensive array of actuarial services to corporate clients including insurance companies, medical providers, gratuity arrangements and retirement benefit schemes. Our actuaries have a depth of regional experience in modeling techniques, valuation as well as strategy. Our actuarial services fall into three broad categories.

Pension and Benefits Consulting

Zamara offers a variety of services to retirement benefit schemes’ trustees and their sponsors, including:

  • Actuarial valuations of Defined Benefit (DB) schemes and gratuity arrangements
  • Actuarial reviews of Defined Contribution (DC) schemes
  • Benefit design Р when establishing a new retirement benefit scheme or gratuity arrangement or reviewing an existing one
  • Employee benefit disclosures in accordance with global accounting standards (including IAS, FAS and CICA)
  • Actuarial modelling of scenarios to model future cash flows for your retirement benefit scheme
  • Modelling of benefit adequacy projections of future for members of retirement benefit schemes to predict member outcomes.
  • We assist trustees and members in making early interventions to improve retirement outcomes for members

Retirement Fund Administration Services

Scheme administration is a critical and integral part of the day-to-day management of a retirement benefits scheme. It is a specialized field that requires professional skills to ensure the smooth management and running of the scheme. A well administered scheme reflects well on members’ perceptions and by extension the state of the employer.

At Zamara, we provide the full spectrum of Benefits Administration Services. Our competitive advantage lies in our invaluable experience and a diverse complement of skills, size, corporate governance, IT systems, our staff and our innovative approach.

Our full range of benefit administration services includes:

Consulting and Advisory Services

  • Secretarial services
  • Documentation and compliance
  • Reporting to Trustees and Members
  • Managing regular board meetings
  • Liaising with all service providers
  • Liaising with regulators

Benefit Administration Services

  • Maintenance of individual member records
  • Benefit processing and payment
  • Benefit projections
  • Online member access
  • Quarterly administration reports

Fund Accounting Services

  • Maintaining cash books
  • Preparing management accounts
  • Preparing accounts for audit

Training and Education Services

  • Trustee Training
  • Hot Topic Seminars
  • Regional Conferences
  • Member Education and training
  • Pre-retirement Training
  • Financial Planning Workshop

Governance Training

We offer quality training in governance. We employ highly skilled technical people who provide practical training to strengthen trustees’ strategic leadership of pension funds. Our modules include:

  • Understanding your fund
  • Duties and responsibilities
  • of the board of trustees
  • Legislation and compliance
  • Code of conduct
  • Communication
  • Investment strategy
  • Risk management

Board Assessments

We assess your governance and develop customised training programmes to help you succeed in your role as a trustee. We walk alongside trustees to:

  • Assess their performance in meeting a fund’s objectives
  • Assist the board to understand its responsibilities
  • Assist the board to identify its expertise and determine training needs

Financial Planning Services

The value of advice

Many people struggle to measure their financial adviser’s performance. As a result, they underestimate the value of getting financial advice from a qualified, professional financial adviser. Professional advisers know what information is relevant to developing a financial roadmap and can separate themselves emotionally from making decisions on the most appropriate route to take. They also assess risks and the likelihood of reaching goals and aspirations.

  • preserving retirement benefits
  • pre-retirement planning
  • pre-withdrawal planning and counselling
  • retirement planning
  • discretionary investments
  • wills and estate planning

Personal financial planning and advice

At Zamara, we establish a relationship with you to provide ongoing reviews of your financial well-being to make sure your savings are growing at the right pace.

Umbrella Retirement Solutions

Zamara Retirement Fund

At Zamara, we appreciate that employee benefits are an increasingly important factor in the ability of an employer to attract, retain and motivate good quality staff by creating a sense of belonging and loyalty to the company.

The Zamara Retirement Fund is an umbrella fund that is the ultimate retirement benefits solution, allowing an employer to provide flexible yet competitive benefits without the hassle of having to run a retirement benefits scheme. With various participating employers subscribing to it, the Zamara Retirement Fund offers the following:

Benefits to the Employer

  • A professional and well-managed programme that requires minimal employer involvement. Allows the employer to focus on its core business
  • Centralisation of management of employee benefits Programs.
  • Reduced risk, and thus optimal returns, through larger and better-diversified investment portfolios.
  • Economies of scale and lower overall costs than other retirement fund arrangements
  • Transparent investment and performance reporting
  • Regular communication to the employer

Benefits to the Employee

  • Simple benefits which are easily understood by employees
  • Ability for employees to make Additional Voluntary Contributions and boost their retirement fund
  • Ease of administration of benefits to ensure that benefits are paid in a timely manner
  • Use of state of the art digital platforms and tools to access one’s retirement fund at any time
  • Regular engagement and communication with members

Physical Address

2nd Floor, Studio House,

5 Bandai Rise Bugolobi

Postal Address

P.O. Box 73302 Kampala, Uganda


+256 393 202702


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We are eager to answer your questions and help you choose the most suitable solution for you.